Integration of AI Agents across Value Chain

As we move into 2025, the integration of AI agents into global businesses and infrastructures is becoming essential. The fusion of machine intelligence with human decision-making is creating an unprecedented synergy, reshaping the future of retail. Businesses of all sizes are training and deploying AI agents to boost productivity, streamline daily operations, optimize outcomes, and seamlessly integrate insights. Leveraging predictive analytics, these AI agents analyze historical data, applying statistical models and machine learning techniques to forecast future trends and drive smarter decision-making, which is instrumental in shaping successful retail strategies.

• What they do: Automate operational decisions, such as identifying stock gaps, ensuring compliance, and validating promotional campaigns.

• Why they matter: Act as collaborative agents, correlating data across layers (e.g., displays info and sales data ) to scale decision-making and improve efficiency.

According to PwC’s 2024 AI survey, 73% of executives are ready to implement AI to enhance their business models and operations, leveraging autonomous agents for:

• Ensuring planogram compliance by analyzing shelf images to detect stock gaps and misplacements.

• Optimise shelf placement by correlating shelf data with sales, recommending adjustments or highlighting underperforming placements.

• Predict inventory needs and trigger restocking recommendations by analysing sales trends, stock levels, and demand signals.

• Automate inventory flow by providing restocking alerts or directly initiating orders for distributors.

• Enhance product performance and accelerate sales velocity by recommending strategic shelf reorganisation.

• Provide dynamic performance reports for brands, merchants, or distributors, offering actionable trends and insights.

• Detect sales slumps in specific stores or regions, recommending corrective measures, such as increasing promotional activity or stock reallocation.